Return Policy Updated on June 6, 2023

Return Policy updated on 2022, Sep 26:

We accept returned products, some factors involved in product return

1. Reason of Return
2. Types of Products for Return
3. Opened or Unopened

Possible Reasons for Return:

• Manufacturing issue
• The product is not working as described 
• Lower quality as compared to a product description published or informed
• Exchanging purchased product with a better quality product 
• Exchanging purchased products for different or better product
• Change of mind
• Gift purchase but the person whom gift given does not like that product.

products return or exchange:

(100% refund or exchange without any charges except the difference of price)

Acceptable criteria: 

• manufacturing issue
• The product is not working as described 
• Lower quality as compared to a product description published or informed
• return products within 3 days
• Exchanging purchased product with a better quality product 
• Exchanging purchased products for different or better product
• Change of mind
• Gift purchase but the person whom gift given does not like that product.
• Change of mind

Unacceptable criteria for zero refund or exchange:

• Any same product 3 or more quantity
• Any Bulk return of 3 or more quantity

Immediately Unacceptable Return of Products:

• Any storage devices like memory cards etc
• Any used headphones or devices which physically seen touched and worn for using
• Product what we order and took advance payment before placing an order to a third party on request
• Product without receipt 
• Physical damage products
• Water damage products
• Manipulated products
• uncleaned products

How to Return Products:

In the event of a refund, we will only issue a total refund as a store credit.

In cases where the customer requests a refund for the original payment (in special circumstances), a 5% fee will be applied before the transaction. e.g. $100 paid via credit card, in case of refund to the original payment, after deduction of 5% fee, the customer receives $95 to their account.

• Email us at info@WholesaleProductsPro.com with the order number, reason for return, and product details.
• After confirmation, send return products via mail to Our Physical Address in Canada
• After inspection, we will immediately process your refund or exchange (Processing time 3 to 15 working days)
• Refund via etransfer, there is a $1.5 Cad fee applied before returning the amount.