Do you know we accept returns and exchange of all our sold products

Return Policy

Return Policy updated on 2022, Sep 26:

We accept return products, some factors involve in the product return

  1. Reason of Return
  2. Types of Products for return
  3. Opened or Unopened

Possible Reasons for return:

  • Manufacturing issue
  • The product is not working as described 
  • Lower quality as compared to a product description published or informed
  • Exchanging purchased product with a better quality product 
  • Exchanging purchased products for different or better product
  • Change of mind
  • Gift purchase but the person whom gift given does not like that product.

products return or exchange:

(100% refund or exchange without any charges except difference of price)

Acceptable criteria: 

  • manufacturing issue
  • The product is not working as described 
  • Lower quality as compared to a product description published or informed
  • return products within 3 days
  • Exchanging purchased product with a better quality product 
  • Exchanging purchased products for different or better product
  • Change of mind
  • Gift purchase but the person whom gift given does not like that product.
  • Change of mind

Unacceptable criteria for zero refund or exchange:

  • Any same products 3 or more quantity
  • Any Bulk return 3 or more quantity

Immediately Unacceptable Return of Products:

  • Any storage devices like memory cards etc
  • Any used headphones or devices which physically seen touch and worn for using
  • Product what we order and took advance payment before placing an order to a third party on request
  • Product without receipt 
  • Physical damage products
  • Water damage products
  • Manipulated products
  • uncleaned products

How to Return Products:

  • Email us at info@WholesaleProductsPro.com with the order number, reason for return, and product detail.
  • After confirmation, send return products via mail to Our Physical Address in Canada (only use tracked services)
  • After inspection, we will immediately process your refund or exchange (Processing time 3 to 15 working days)
  • The refund amount will be back to the original payment of the method and the buyer
  • Refund via etransfer, there is a $1.5 Cad fee applied before returning the amount.
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